The best way to cut down time is to have all important information recorded when it comes to ordering parts or even equipment.
When I say important information I mean the following:
1)Name of part & equipment- (I.E.:)Some bobcat skid steers have Kubota engines.
2)Complete Part number(s)-Always, Always have a part number. One number off can make the world of a difference, in fact possibly hundreds of dollars difference.
3)Where the part is located- If for some reason the part description and numbers don't add up (such as Bobcat changing part numbers) it helps to have a description of where the part is located on the equipment.
4)Serial numbers- Serial numbers can also make the world of a difference in ensuring the correct part and price is quoted.
5)Specify if you are wanting new and or used parts. It helps tremendously to know what you are looking for. Granted, searching for used parts takes longer-though it may save you money in the long run.
6) How long are you willing to wait? Typically turn around time is approximately one week. There are times though that a part is backordered or has to be taken off dismantled equipment, meaning it may take a few weeks to a few months.
7)Include a complete phone number and address with a zip code (for shipping purposes) so that we can contact you with a correct quote!
These things together can speed the process up for us as well as your business.